Hi, I'm Colten Krauter
I solve technical problems with a focus on longevity and maintainability. Systems I work on are built for stability, with clear, readable code that supports fast-moving teams and shifting business needs.
I approach development holistically—considering infrastructure, performance, team workflows, and how the product feels to the people using it. Everything is connected, and it all matters.
Staying curious and learning constantly helps me make solid calls and keep improving what I build.
Good engineering is steady, dependable, and built to last.
About Me
As a father of four, I'm driven by purpose beyond the code itself. Building systems that teams can depend on and creating software that genuinely improves people's work lives isn't just professional satisfaction—it's personal mission. The responsibility of providing for my family fuels my commitment to excellence and pushes me to deliver solutions that stand the test of time.
Throughout my career at Amazon and Starbucks, I've learned that the best engineers combine technical depth with genuine care for the people using their systems. Fatherhood has sharpened my ability to think beyond immediate fixes, consider long-term implications, and communicate complex ideas with patience and clarity. These perspectives drive me to go above and beyond for the teams I work with and the organizations I serve.
Working remotely from Montana for the past 5 years has taught me the value of intentional communication and building resilient systems with monitoring that instills confidence. When I'm not architecting solutions or mentoring team members, you'll find me reading with my kids, tending to our chickens, or exploring mountain trails with my family. These moments keep me grounded and remind me why building things that matter is worth the effort.
Application Developer II
2024 - 2025Supported and customized ServiceNow for 10,000+ users while implementing new integrations, refining standards for development teams, and establishing federated development processes.
Key Contributions
- Architected CI/CD pipelines for three projects, reducing deployment times from 1+ hour to 5 minutes
- Developed Python/TypeScript automation detecting hardware failures across 10,000+ stores
- Mentored three team members on development and security best practices
- Refined logging and coding standards for two development teams (15 engineers)
- Implemented SAP QM4 and additional ServiceNow module integrations for 10,000+ end users
Skills
Software Development Engineer II
2022 - 2024Led AWS cloud infrastructure development and API creation with an 8-person team for Amazon Pharmacy, serving as Scrum Master while establishing documentation standards impacting 500+ individuals.
Key Contributions
- Implemented AWS cloud infrastructure (TypeScript/CDK) for Amazon Pharmacy, handling 5 TPS (load-tested to 9)
- Developed critical APIs delivering legally compliant manufacturer discounts to thousands of customers
- Implemented Java-based services for B2B partners and manufacturers integrating with Amazon Pharmacy
- Served as Scrum Master for an 8-member development team overseeing three projects including operational improvements
- Established documentation structures and standards impacting 500+ individuals across Amazon Pharmacy
Skills
System Development Engineer II
2021 - 2022Collaborated with international remote teams on COVID-19 Amazon Health Portal, developed internal web apps, and created automation projects that saved hundreds of hours annually.
Key Contributions
- Developed React front-end for Amazon Health Portal launch, serving thousands of customers for COVID-19 response
- Created Project Anzu, an automated user-lifecycle management system using Python, saving 200+ hours annually
- Developed Project Raptor, an event management tool (React, Python) streamlining Major Incident Response
- Implemented AWS infrastructure using Infrastructure-as-Code (TypeScript/Python CDK)
- Provided DevOps support for Amazon Diagnostics DataLake and led operational improvements
Skills
Application Developer I
2019 - 2021Built CI/CD pipelines with Ansible and Drone CI while developing custom web apps and Slack bots for system monitoring and incident response.
Key Contributions
- Set up CI/CD pipelines and secret management with Ansible and Drone CI for Docker deployments
- Designed custom web apps and Slack bots (React, Python/Flask) for system health monitoring
- Created infrastructure automation tools integrated with Jira, vRops, and Aperture
- Led process improvements and collaborated with product owners to gather requirements
- Participated in daily scrums and sprint planning activities
Skills
Technology Operations Analyst I
2017 - 2019Provided server support and automated infrastructure processes while designing web applications for incident management and leading major incident response efforts.
Key Contributions
- Automated Windows 2019 CIS L2 Hardening with Ansible for infrastructure development
- Designed web app for Major Incident Response integrating with Slack, Email, PagerDuty, and DataDog
- Provided Windows/Linux server support including monitoring, incident handling, and patching
- Managed data center operations including security/access requests and server installations
- Led major incident response, resolving high-impact outages and engaging SMEs
Skills
Service Desk Analyst
2015 - 2017Provided technical support for corporate users and store systems, facilitating issue resolution and implementing process improvements.
Key Contributions
- Resolved technical issues for corporate users and retail store systems
- Created documentation and knowledge base articles for common support scenarios
- Implemented process improvements that reduced average ticket resolution time
- Collaborated with various IT teams to escalate and resolve complex issues
- Started career as barista and supervisor in stores before transitioning to corporate roles
Skills
Featured Project
GitHub Notifier
GitHub Notifier is a TypeScript GitHub Action that posts open pull requests to Slack channels based on scheduled jobs. It queries GitHub orgs for repositories, checks for open PRs, matches GitHub users to Slack users, and builds Slack messages to remind teams about pending code reviews.
Key Features
- Posts open PR notifications to Slack with user matching and mentions
- Configurable scheduling via GitHub Actions workflow automation
- Scans repositories across multiple GitHub organizations
- Available as both a GitHub Action and an NPM package